Human Factors in Aviation Maintenance (HFMX 21-2)

Course Description

This course is designed to provide knowledge and understanding of human factors in the realm of aviation safety with a focus on the role of the maintainer. It presents human factors issues as conditions/hazards that must be managed. Specific issues such as fatigue management, deviations for approved procedure, situation awareness and the Dirty Dozen are presented. Data collection methodologies such as MEDA and LOSA are examined as viable methods of safety information and as hazard identification tools in an organization’s SMS. This course satisfies the Human Factors Course requirement for the USC Safety & Security Certificate.

Objectives

To create a comprehensive understanding of the factors affecting an individual’s performance in aviation maintenance. To understand how the management of human factors play a central role in an organization’s safety program.

Who Should Attend

This course is designed for supervisors, managers and staff officers who have responsibility for the oversight of aviation maintenance.

Course Outline

1. History of HF
2. ICAO / EASA / FAA HF Requirements
3. Error Theory
4. Individual HF Performance Issues
   • Dirty Dozen
5. HF and Risk Management
   • Situational Awareness
   • Hazard Recognition
   • Risk Assessment Development
   • Risk Management (Matrix development)
6. HF specific industry problem areas
   • Human Factors Justification / Cost Benefits
   • Fatigue Management
   • Turnover Briefings
   • Failure to follow procedures / Deviations from proper maintenance
7. Communications
8. SMS overview
9. Pillars of SMS Program
10. Safety Policy Development
    • Risk Management
    • Safety Assurance / Monitoring / Data
    • Safety Promotion / Culture
11. Importance of Data Collection
    • Recognition of hazards for data collection
    • Methods – LOSA(M)(R)
    • MEDA brief
    • Importance for future design implementations
12. HF and Leadership
13. How leadership affects individual performance
    • Communication traits
    • Communication Conflicts
    • Stress, Pressure, and Teamwork traits
    • Individualism versus organization performance
    • How leadership affects culture – organizational performance
    • Leadership Styles & Conflicts
    • Decision Making Traits
    • Leadership and Safety Culture
14. Case Study

Course Duration:  4.5 Days

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Published on March 26th, 2020

Last updated on April 9th, 2020