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Threat and Error Management (TEM 20-2)

January 27, 2020 @ 8:00 am - January 29, 2020 @ 12:00 pm


Course Description

Threat and Error Management (TEM) Development is being implemented by operators throughout the world. This course is designed to train those who wish to develop a TEM program within their own organizations. Taught by a leader in TEM development, this course provides an applied, practical approach to explaining TEM principles. Attendees will gain sufficient knowledge to implement a TEM program.

The course begins with an introduction to “threats,” which are those things that can increase operational complexity and if not handled properly, can decrease safety margins. Flight operations examples include black hole nonprecision approaches, white out conditions and low light conditions, improper use of automation, weather, terrain, mechanical malfunctions and distractions. Maintenance examples are fatigue, poor lighting, unclear work directives, time pressures and uncompleted work that is handed over to another shift. Examples pertaining to cabin crew members are cabin fires — both hidden and overt, command interruptions, disruptive passengers, rushing and malfunctioning cabin equipment.


To provide class participants with sufficient knowledge to develop a TEM program and a LOSA program within their respective organizations. To provide participants with the knowledge to effectively add TEM and LOSA to an organization’s Safety Management System.

Who Should Attend

This course has been designed to appeal to those who are responsible for developing a Threat and Error Management program and/or a Line Operation Safety Audit program within their organization. It will also provide a detailed understanding of TEM to those who wish to improve their professional skills through greater knowledge of TEM and LOSA.

Course Outline

  1. Introduction to Threats and Errors
    • Threats and Threat Recognition
    • Error Avoidance and Trapping
    • LOSA and the expected training Benefits
    • Personnel Performance during a LOSA
  2. ABCD’s of Threat and Error Management
    • Assessing Threats and Acknowledging Errors
    • Barriers to Error and How to Effectively Build Them
    • Communications and its Relationship to Threat and Error Management
    • Distraction and Interruption Management
    • SOPs and Their Role in Threat and Error Management
    • Sensibility Check and Ensuring Situational Awareness
  3. Case Studies and Class Exercises
  4. TEM Applied to All Divisions Within an Organization
  5. TEM Toolkit for Incident and Accident Analysis
  6. TEM Applied to Automated Aircraft
  7. TEM as an Integral Part of a Safety Management System (SMS)

Course Duration

2.5 Days

Register Here

Published on December 5th, 2019

Last updated on December 5th, 2019


January 27, 2020 @ 8:00 am
January 29, 2020 @ 12:00 pm


USC Aviation Safety and Security Program
6033 W. Century Blvd.
Los Angeles, CA 90045 United States
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